Revanagiri Computer & Security Systems ("we", "us", "our") runs this website to show our products and let you contact us, place orders and share reviews. This policy explains what information we collect, why, and the choices you have.

1. Information we collect

• Enquiries & quotations: your name, phone number, email address and the message or product you ask about.
• Orders: your name, phone, email and delivery address, plus the items you order. Online payments are handled by our payment partner (Razorpay) — we do not see or store your card, UPI PIN or net-banking details.
• Reviews: the name, rating, comment and any photos you choose to submit. Reviews are shown publicly on this website.
• Cart & wishlist: saved in your own browser (local storage) so your cart is still there when you come back. This stays on your device.
• Technical data: standard server logs such as IP address, browser type and pages visited, used for security and to keep the site working.

2. How we use it

• To reply to your enquiries and call you back.
• To process, deliver, install and support the products you buy, and to issue invoices (including GST invoices).
• To show genuine customer reviews.
• To keep the website secure and fix problems.

We do not sell your personal information, and we do not send marketing messages unless you ask us to.

3. Sharing

We share information only when needed to serve you: with our payment provider to take payment, with delivery or installation staff to complete your order, and with authorities when the law requires it. Product warranty claims may require sharing purchase details with the manufacturer.

4. Reviews and photos

Anything you put in a review (including your name and photos) is public. Please do not include phone numbers, addresses or other private details. You can ask us to remove your review at any time.

5. Retention and security

We keep enquiry, order and invoice records for as long as needed to support you and to meet accounting and tax requirements. We use reasonable safeguards to protect your information, but no website can be guaranteed to be 100% secure.

6. Your choices

You may ask us to access, correct or delete the personal information we hold about you, or to withdraw consent for us to contact you, by getting in touch using the details below. Some records (such as tax invoices) we must keep by law.

7. Children

This website is meant for adults. We do not knowingly collect information from children.

8. Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows when it last changed.

9. Contact us

Revanagiri Computer & Security Systems
Jawali Complex, Super Market, Kalaburagi - 585101, Karnataka
Phone: 9535059254
Email: revanagiricomputers@gmail.com